When should I book a check in for?

Please always book your check-ins for the time your guests will arrive. Our team always aim to arrive at least 15 – 30 minutes earlier than the check-in time in order to check the heating, wifi and general condition of the home. If you have the guests travel details, we generally recommend allowing at least 30 minutes (domestic) – 60 minutes (international) from the scheduled flight landing time for guests to leave the airport, then allow the usual travel time from there.