Can you collect keys from my door man?

Yes! Please give your door man permission to release the keys to NLZ Cleaning and we are happy to collect them at the beginning and end of services. We cannot guarantee which housekeeper will be coming to your home so please ensure the concierge is happy to release the keys to any of our team. However, if you do have sets of keys which could be held by us permanently, this would be preferred to using the door man.